
Gift Voucher
Give the Gift of Purpose with a £100 J’MORIN Gift Voucher
Treat someone special to a meaningful gift that goes beyond fashion. This £100 J’MORIN Gift Voucher offers the perfect opportunity to shop eco-conscious apparel that supports ocean conservation. Beautifully designed with a powerful marine-themed illustration, it represents a commitment to sustainability and style. Ideal for birthdays, holidays, or any occasion, this voucher lets your loved ones choose from J’MORIN’s exclusive collection — where fashion meets purpose.
J’MORIN – Care for the Ocean. Shop with impact.
Product Care
SHIPPING
J'MORIN FASHION COMPANY
At J'Morin Clothing, we strive to deliver your purchases efficiently and reliably. This Shipping Policy explains our procedures.
At J'Morin Clothing we want you to be thrilled with your clothing as much as we did making it, so we aim to get your order to you as quickly as we can so you can look amazing sooner.
We ship your order using Royal Mail Tracked 48 hours service which gives you the option to track your delivery.
Please allow time for packaging your order, so your order will be shipped next working day (Monday to Friday excluding UK Holidays).
Please be aware that we do not charge a tax for exports, but you may be charged an import tax from your Government, so please bear this in mind before ordering, we would recommend checking your Government website and searching for import tax for an idea of what taxes may be available.
Please be aware that a tracked service has a delivery aim of 2 working days, this is not a guarantee, and most deliveries arrive within 2 to 4 days, but please note that Royal Mail won't investigate any issues until 10 working days has passed.
This is very un-usual, but we are limited on what we can do until 10 working days has passed.
UNITED KINGDOM
Delivery times and costs
SHIPPING METHOD |
COST |
DELIVERY TIME |
FREE SHIIPPING |
Royal Mail Special |
£9.75 |
1 - 2 Days |
|
Tracked 24 |
£4.25 |
1 - 2 Days |
Over £135 |
Tracked 48 |
£3.39 |
2 - 3 Days |
|
International Delivery
We aim to get your order to you as cost effectively and as quickly as we can but please note that depending on where you live, your order can take 7 working days (Monday to Friday) to arrive but can take up to 14 working days to arrive or longer if the item is held by the customs in your country.
Please check tracking for your order to see the progress of your order.
Any issues please get in touch using the contact us information on our website or using the webchat option
EUROPE ZONE
ZONE | COST | DELIVERY TIME | FREE SHIPPING |
Zone A | £9.95 | 3-5 Days | OVER £135.00 |
Zone B | £9.90 | 3-5 Days | OVER £135.00 |
Zone C | £14.05 | 3-5 Days | OVER £135.00 |
Zone A: Republic of Ireland, Germany, Denmark, France, Monaco, and France
Zone B: Austria, Latvia, Azores, Lithuania, Balearic Islands, Luxembourg, Belgium, Netherlands, Malta, Portugal, Croatia, Italy, Sweden, Canary Islands, Bulgaria
Zone C: Alania, Moldova, Montenegro, Russia, Turkey, Greenland, Iceland, Switzerland, Vatican City State
WORLD ZONE
COUNTRY | SHIPPING METHOD | COST | DELIVERY TIME |
USA | International Tracked | £17.20 | 3 - 7 Days |
Canada | International Tracked | £19.30 | 3 - 7 Days |
Australia | International Tracked | £23.10 | 3 - 7 Days |
New Zealand | International Tracked | £19.65 | 3 - 7 Days |
A bit about Import Tax & Customs.
Something to be aware of each government has their own policies and procedures when importing products, which may mean that you will need to pay import taxes or fees, this is not something that we charge, it is a charge levied by each government and we have absolutely no control over if your postal service charges you an import fee but you should check your own Governments websites to see whether you have to pay import duties, it isn't always charged but if it is , we have a list below of the likely rates.
We send your item with a full and visible customs declaration to speed up your item going through customs but this does not guarantee that your countries customs process your order quickly, we have no control over how long your countries customs take to process your item, some countries are excellent, Canada and New Zealand for example and some are unreliable like Ireland and occasionally the US, please allow two weeks for customs clearance it shouldn't take this long but it has happened (thankfully not often).
Points to be aware of
- Custom clearance - We can not speed up the process with your nations customs clearance, they work to their own schedules and we have found from experience our attempt to speed things up actually delays them further ( they are a law unto their own), Ireland's custom clearance are particularly bad when it comes to custom clearance.
- International returns - We are unable to accept international returns as international returns have a number of huge issues, so please be certain you want the item ordered, but if you feel you need to return an item, get in touch and we may find a solution, we want you to be happy with what you have bought so we will do what we can to help.
- Items returned duty unpaid or item refused - This is an issue that is easy to fix, pay the duty requested or don't refuse the delivery, if you don't pay any duty your nation charges you or refuse the delivery, the item will be returned at the courier firms leisure, which can be weeks and can sometimes come with additional charges for us the receiver of this item ( they usually aren't gentle with stuff returned, so it is more likely they will be damaged while being returned).
- If an item is returned for unpaid duty or refused , this item can take weeks to get back to us and should this happen you we will only be refunded minus the shipping and 3% to cover the costs of the return and the credit card charges or 20% and minus any damages ( we will provide evidence of this if it happens), whichever is the greater, we don't want to charge this but refused and returned deliveries cause a huge amount of work and this costs.
- Import taxes - If your order is going to the EU and sometimes other countries outside the EU, you can expect a import duty fee ( these fees can vary so please check your Government website to check fees before ordering but we have a guide below but this is as stated a guide).
- Ireland and US customers - If you live in Ireland and the US, you can almost guarantee you will pay this fee and there may be a delay in your item clearing customs.
- Just a reminder, we don't charge these fees, your nation charges these fees, so unfortunately we can't remove these fees.
- We operate under UK law - Our conditions exceed the Consumer contract regulations but these do not apply to non UK customers, we do still honor this as we want you to be thrilled with your purchase, but we reserve the right to not meet CCR for non UK countries.
Estimated Import Tax
These figures are the latest tax rates for imports, they may change so we would recommend checking your nations Government website for confirmed import taxes but it does give you a guide of potential import taxes.
Austria | Belgium | Bulgaria | Croatia | Germany | Switzerland | Spain | Portugal | France |
10% | 6% | 20% | 5% | 7% | 0 to 5% | 4% | 6% | 5.5% |
Poland | Denmark | Sweden | Romania | Italy | Finland | Iceland | Greece |
8% | 25% | 6% | 5% | 4% | 10% | 11% | 6% |
Contact Information
For questions or concerns, please contact:
J'MORIN Clothing:
info@jmorinclothing.com
RETURNS
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